STARTS ON 28th Jan 2025 Last Day To Enrol
20th Jan 2025
DURATION 2 days In Campus
PROGRAMME FEE INR 13,000 for two or more enrolments from single company, INR 10,000 residential option is available
HOW TO ENROL Fill out the 'Get Programme Info' and download the brochure.

Program Overview

Elevate your operational capabilities with our Achieving Excellence in Operations program. Designed specifically for mid-senior managers across multiple functions, this program focuses on transforming operations into a strategic asset for competitive advantage. Address critical challenges such as poor planning, coordination gaps, and inefficiencies that impact customer satisfaction and operating costs. Address critical challenges such as poor planning, coordination gaps, and inefficiencies that impact customer satisfaction and operating costs.

Who should Attend?

Cross-functional roles:
Finance, Sales, Purchase

Operations Management:
Supply Planning, Scheduling, Production, Quality, Maintenance, Inventory Control

Service Delivery:
Service Operations, Facilities

Key Takeaways

  • Enhanced delivery commitment adherence
  • Agile responses to dynamic business needs
  • Minimized rejection rates and customer complaints
  • Significant cost reductions in operations
  • Improved workplace morale and team coordination
  • Operations decision-making with a business perspective.

Program Content

The program content includes a comprehensive focus on aligning operations with sales and marketing to meet demand, mastering better forecasting techniques to minimize customer lead times, and optimizing resources through scheduling mastery and understanding ERP logic. Participants will explore efficient scheduling with priority rules, process enhancements with layout and volume-variety mix insights, and cultural transformation through Lean and Agile approaches. Additionally, the program delves into leveraging AI for operational improvements, offering a holistic approach to execution optimization and digital opportunities.

Learning Experience

  • Engaging Case Studies and Hands-on Exercises.
  • Real-World Tools and Software Applications.
  • Peer-to-Peer Learning Opportunities.

Our Faculty

Prof. Navin Verma
Faculty of Operations & Supply Chain Management at ISB&M
Overall experience of about 30 years in Automotive, Industrial, Telecom, and Heavy Engineering business segments in companies such as Eicher, Cummins,
Read More
Prof. Karan Sharma
Faculty of Supply Chain & Operations Management ISB&M
Read More

Program Summary Clips

Certificate

Upon successful completion of the program, you will earn a certificate of completion from the International School of Business & Media.